Pre-Event Preparations

Pre-Event Preparations

Exterior/Interior:

Please have your home Exterior & Interior professionally cleaned prior to guest/client arrival. Per the terms of our rental agreement, should guest/client find any preparations to be unsatisfactory, Major Sports Augusta (MSA) will assess their concerns and determine if appropriate action is needed. Should services be provided to correct issues, homeowners will be responsible for payment or reimbursement of the fees incurred. Areas that are commonly overlooked or that require special attention are:

  • Lawns should be freshly mowed and landscaping is expected to be in excellent condition with fresh mulch or pine straw covering the beds.
  • Schedule to have your carpets and/or rugs cleaned within a short period prior to Masters Week. This is of high importance if you have pets in your home to eliminate scents.
  • Personal items of sentimental or irreplaceable value should be stored away. We encourage homeowners to minimize the number of personal photographs and decorative collections left out for display.
  • Pools/Hot Tubs should be clean and in good working order. We suggest arrangements to be made to have your pool service provider scheduled for at least a mid-week cleanup during the rental period.
  • Windows, glass doors & light fixtures should be professionally cleaned.
  • Home exterior, patios & driveway should be pressure cleaned to remove dirt buildup providing a fresh appearance.
  • Service your HVAC & replace filters within 30 days of the rental period to ensure top working condition.
  • Provide cleaning supplies & wash detergent for the maid service to include vacuum cleaner (new bag if necessary), broom, mop & duster.
  • Ensure all light bulbs inside & out are in working order.
  • Ensure your grill is clean and has sufficient fuel for the week (1 LPG tank or 1 bag of charcoal).

Bedrooms & Baths:

  • Provide sufficient amount of closet space with extra hangers.
  • Provide at least two (2) dresser drawers for guest usage. You may want to designate the “usable” drawers with a green ribbon tied to the handle as a visual clue to the guest.
  • Provide, at a minimum, two (2) sets of quality sheets for each bed allowing for timely change-outs.
  • Mattresses, mattress pads & pillows are required to be in quality condition without stains.
  • Make each bedroom adult oriented by removing posters, stuffed animals, toys, etc… allowing each guest/client equal accommodations to the other bedrooms within your home.
  • Provide a minimum of two (2) towel sets (bath towel, wash cloth, hand cloth) for each bedroom.
  • Bathrooms should include an initial supply of toiletries such as pump-style hand soap, shampoo, body wash, toilet paper, etc….
  • Ensure a plunger is available and easily accessible should the need arise for use.

Kitchen:

  • Ensure all appliances are in good working order (garbage disposal, ice machine, etc…)
  • Refrigerators should be clean and emptied of all perishables.
  • Ensure you provide guests with sufficient space in your cabinets & pantry for storage. You may want to designate the “usable” cabinets with a green ribbon tied to the handle as a visual clue to the guest.
  • Ensure dining tables have a table pad and/or tablecloth to protect from general wear & scratches.
  • The Kitchen should have a sufficient amount of kitchenware to include plates, glasses, silverware and pots/pans. This is required whether your home is rented as a Sleeper or Host usage.
  • Please provide a coffee maker with an initial stocking of appropriate supplies such as filters, etc…

Specific Guidelines:

  • As a suggestion, we encourage Homeowners to install Keypad Door Locks to eliminate the need of managing multiple sets of house keys.
  • Please leave a list of special instructions for the operation of unique systems/appliances, the garbage pickup schedule and wireless internet information.
  • Share your Wi-Fi Network & Password in a visible location for guest usage.
  • Please do not leave any type of contact information for the Client. All correspondence will transpire through MSA as we are representatives for your property during the rental period.
  • MSA must be notified of any issues/damages within seven (7) days of client departure. Any items for reimbursement will require two (2) estimates sourced by the homeowner and provided to MST-A within fourteen (14) days of client departure. MST-A will notify guests/clients of any issues brought to our attention but will not pursue remedy for individual occurrences under $200.
  • Please do not return early on the final day of rental. Early returns prompt the cleaning service to become hurried, preventing them from completing your home to the standards we expect. The return time is 6:00 pm on the departure day as noted in the contract unless you (Homeowner) are directly providing the maid service at which you may return after the scheduled check-out time noted on the rental agreement.

Preferred Service Providers:

If you have any questions during your Masters Week preparations, please do not hesitate to give us a call.
We’ll gladly assist in providing you with any assistance needed before, during & post event.

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